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NexGen CRM

Call centers, whether servicing external or internal clients can benefit from our call center solutions. We provide solutions for both Inbound and Outbound campaigns. DataOne uses Elastix program which is the first distribution to include an Open Source Call Center module with a predictive dialer.


Purpose for CRM
Other purpose

With Caller ID?  YES NO

Report Required
Call Detail Report
Problem Status Report
Product Survey Report
Call Recording Report

Other Reports 

Number of users

With international access?    YES NO

With mobile interface? YES NO

Storage Size GB
|
100GB
|
5000GB

Bandwidth

Database to Use

Separate Hardware for CRM Database and Application?  YES NO

Notes/Comments

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  • Cloud Computing
  • Business Communications 
  • Data Center Services
  • Connectivity
  • IT Financing