VoiceOne Call Center Suite is a set of programs that is designed to interact with the Asterisk Open-Source PBX Phone system to act as a complete inbound/outbound call center suite.

  • Open Source Predictive Dialer
  • Web-based agent and administrative interfaces
  • Ability to have agents operate remotely
  • Support for incoming and outgoing campaigns
  • Forms can be associated to a campaign and designed through an Web wizard
  • A script can be associated to a campaign
  • Agent console
  • Support for various types of breaks
  • Basic Reports